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Accessibility Statement

Accessibility Statement - Support Networks

We know not everyone experiences websites in the same way, and we're committed to making ours as accessible as possible.

 

This website is run by Windmill Torbay. We want as many people as possible to be able to use it comfortable and confidently.

How accessible this website is

We aim to ensure that our website: 

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  • Is easy to navigate and understand

  • Uses clear, simple language

  • Works across different devices and screen sizes

  • Is usable with assistive technologies such as screen readers

 

We are continually working to improve accessibility and usability for all users. 

What we're doing to improve accessibility

We have taken steps to:

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  • Use clear headings and structured content

  • Avoid unnecessary jargon

  • Ensure good colour contrast

  • Make buttons and links easy to identify

  • Design pages to be mobile-friendly

  • Break content into manageable sections

Know Limitations

While we aim to make all areas of our website accessible, some parts may not yet be fully optimised.

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for example:

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  • Some downloadable documents (such as PDFs) may not be fully accessible

  • Some third-party content or external platforms may not meet the same accessibility standards

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We are working to improve these areas over time

Need help accessing something?

If you have difficulty using this website, or need information in a different format, we're here to help.

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You can contact us and we will do our best to provide what you need:

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                  manager@windmilltorbay.org.uk

                 

                  01803 314876

Reporting accessibility problems

If you find any issues not listed on this page, please let us know. Your feedback helps us improve the site for everyone.

Technical information

We aim to follow good practice based on the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA where possible

Enforcement procedure

If you are not satisfied with how we respond to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS).

Statement last updates on:

05/05/2026

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